Privacy Policy for JML Rewards App
Effective Date: 1st January 2025

  1. Introduction
    Welcome to JML Rewards App’s Loyalty Program (“Program”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you enroll and participate in our Loyalty Program. By using our Program, you agree to the terms of this Privacy Policy.
  2. Information We Collect
    We collect the following information from you when you register on our site/mobile application/loyalty program/feedback forms or fill out a form on physical/digital devices or kiosks.
  3. Name
  4. Email Address
  5. Nationality
  6. Country of Residence
  7. City of Residence
  8. How We Use Your Information

We use your information for the following purposes:

  • To register and manage your Loyalty Program account.
  • To track your earned points and reward redemptions.
  • To provide personalized offers, promotions, and rewards.
  • To send notifications, updates, and transactional messages.
  • To improve our services and optimize user experience.
  • To comply with legal and regulatory obligations in Tanzania.
  1. Data Security
    We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we encourage you to safeguard your login credentials.
  2. Data Retention
    We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
  3. Third-party links
    Occasionally, at our discretion, we may include or offer third-party products or services on our website/mobile app and any form of communication, including SMS, email, mobile app notification, etc. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
  4. Cookies and Tracking Technologies
    Our website and mobile app may use cookies and similar tracking technologies to improve your user experience. You can manage your cookie preferences in your browser settings.
  5. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
  6. Contact Us
    If you have any questions about this Privacy Policy or your personal data, please contact us at:
    Email Address: support@jmlrewards.co.tz

By enrolling in our Loyalty Program, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.